FoloToy AI

Security Update Policy

Effective Date: 2026-03-18

FOLOTOY CREATIVE PTE. LTD. ("FOLOTOY," "we," "our," or "us") is committed to maintaining the security of our products. This page outlines the minimum security update support periods for our connectable products.


Minimum Security Update Period

FOLOTOY provides security updates for its consumer connectable products until 31 December 2030.

During this period, FOLOTOY will provide security updates to address known vulnerabilities in the product's software and firmware at no additional cost to the user.


Products Covered

Product Minimum Security Update Period
Folotoy AI Teddy "Kumma" Until 31 December 2030
Folotoy Fofo Until 31 December 2030
Folotoy Cactus Until 31 December 2030
Folotoy Panda "Momo" Until 31 December 2030
Folotoy Sunflower Until 31 December 2030

How Updates Are Delivered

Security updates are delivered automatically via the FOLOTOY mobile application or web tool when the device is connected to the internet. Users will be notified of available updates through the app.


Extensions to the Support Period

If FOLOTOY extends the minimum security update period for any product, the updated information will be published on this page as soon as practicable.


Contact

For questions about security updates, please contact us at: security@folotoy.com